03 October 2024 11:00 - 11:30
Emotional intelligence: the key to closing more deals
Emotions and sentiments have become almost imperceptible in B2B sales because of virtual meetings and the hybrid sales environment.
The problem: maintaining high buyer engagement and positive buyer sentiment throughout the sales process is (still) essential to winning deals.
Emotions drive action.
Learn how specific seller actions and behaviors can impact engagement and sentiment levels, and how top-performing sellers display both emotional intelligence and business acumen throughout the sales process to accelerate pipeline and close more deals.