Trafford
Judd
Senior Director, Revenue Enablement
Intenseye
With 20 years of experience supporting sales organizations in enablement, customer success and people development, Trafford has spent the last 6 years leading 'full stack' enablement teams for high growth SaaS companies including Slack/Salesforce, LinkedIn and Asana, spanning onboarding, product enablement, sales tech & tools, GTM strategy & narratives, sales process & methodology, sales competencies, manager enablement, M&A, and marquee events such as offsites and SKOs. Underpinned by his commitment to DEI and human-first leadership, Trafford is driven to ensure people can truly thrive - at work, and in the world.
22 March 2024 09:15 - 10:00
Panel: Understanding your customers' needs - the key to enablement success
In today's competitive market, understanding customer needs is paramount. This line-up of experts will share insights on effective customer research, tailoring enablement programs to diverse segments, and measuring program impact for optimal results. They'll also be exploring how you can bring customer data to the forefront of your onboarding programmes.